SSL Certificate Refresh (Resolved)
  • Priority - Low
  • Affecting Server - Decibite Shared
  • SSL certificate for our cp1.decibite.com cPanel server is currently refreshing after the server migration.

    Self signed certificate should be safe to use while we wait for the proper certificates to be procesded.

  • Date - 01/07/2019 09:36
  • Last Updated - 02/07/2019 09:23
General Maintenance (Resolved)
  • Priority - Medium
  • Affecting Server - Decibite Shared
  • Hello Decibite Cloud Hosting Client,

    We want to make you aware that there will be maintenance done on the servers from 10PM MST on June 30, 2019 (today) until 8AM MST on July 1, 2019. There should only be less than 1 hour of downtime during that period.

    We appreciate your patience and understanding during this scheduled maintenance. As always, if you have any questions or concerns, please submit a ticket here: https://decibite.com/submitticket.php

    You can also send our support team an email at support@decibite.com

     

    Best Regards,

    The Decibite Team

  • Date - 30/06/2019 20:00 - 02/07/2019 09:23
  • Last Updated - 30/06/2019 15:42
IO Latency on shared server (Resolved)
  • Priority - Medium
  • Affecting Server - Decibite Shared
  • We are currently experiencing high IO on our shared cPanel server.

    This issue has been up and down over the last few weeks, and we believe that our backups are having a negative impact on regular operations.

    We are investigating the situation and should have a short term fix and a long term fix shortly.

     

    --Update

    Situation is a little better now. Sites are still not as performant as optimal. More updates to come.

    --Update

    IO is reasonable but not upto normal standards. Shared server is being moved to new host, please stay tuned while that is being scheduled.

  • Date - 02/05/2019 06:34 - 01/07/2019 09:35
  • Last Updated - 12/05/2019 22:28

Server Status

Below is a real-time overview of our servers where you can check if there's any known issues.

Server Name HTTP FTP POP3 PHP Info Server Load Uptime
Decibite Shared PHP Info