100% Canadian Owned & Supported
Here is a list of stuff we are good at.
You can be assured that you are getting the best of the best when you host with us.
A website starts with the domain. It's the anchor keeping your e-ship secure and agile. Registration, Nameservers, SSL Certificates, CDN, we assist in managing this mundanely critical layer.
You need your website online. It is the most important part of hosting. We work with you to create an environment that is as reliable as you need it, starting at 99.9% uptime for all our plans with attainable 100% uptime.
This is the decade of encryption. HTTPS and secure web went from a nice to have to a must. Rather than being tethered to annual renewal fees similar to domains, SSL certificates are now free and auto-renewed.
On the list of reasons for downtime missing an invoice feels like an easy fix. We trust you will be with us for a while so we are slow to disconnect for missed invoices. All domains will be renewed and all services operational until we have reached out to our account contacts. This is an unexpected source of downtime far too often.
Have some questions about which solution is best? Don't worry, we have the answers!
You can be assured that you are getting the best of the best when you host with us
Back when the web was new each community connected you with maybe a few hundred other users. You recognized people's names and knew a top poster from a shit disturber. We love working with small and growing communities to keep logistics from stopping the conversation.
When it comes to uptime everything is a liability. Examining what has gone wrong is just as important as dreaming about what can go wrong. When diving down that rabbit hole you can get lost in completeness when what you need is thoroughness. We are practically paranoid enough to cover the largest risks with the most cost effective solutions.
Every project is a little different. Much like a burrito no two WordPress sites are the same. We provide flexible infrastructure and support to make whatever is in your burrito run reliably fast. The starter package is great for getting your feet wet, and a VPS frees you to scale. When that scale gets harder to manage the enterprise package moves you from the single point of failure into the realm of 100% uptime multi-node extravaganza!
While not always instantly recognized as such our technical experts are real humans! We lean on the technical side but do our best to communicate the important information in the most accessible ways. If you know your stack and want to chat we can go on for days. If you would rather just sticking to the results and keeping the technical jargon to a minimum, we can only try our best.
So much to go over, but we need to start somewhere.
Decibite (the name) is a play on the base 10 and the base8 bit/byte block (bitE - Get it!? ... I think I’m clever.). In our crowdfunding campaign we started offering an ownership model where you would actually own 1/10th of the server, but we couldn’t quite figure out the details. We try to keep as much of the ownership philosophy as we can.
Cash... Canadian colocation (and communication in general) can be expensive. We found a competitive deal out of Montreal and got started. Five+ years on it has worked out beautifully. We plan to expand into Europe (France/Netherlands) and the even more exotic locations of... Alberta and Saskatchewan!
All decibite plans are fully managed, providing support and configuration assistance for most standard application stacks. Our shared server is a LAMP stack powered by cPanel but few limits exist for VPS packages. Contact support for specifics on your case. Change requests will be reasonably accommodated but could impact support levels available.
At Decibite we own our own cloud, and that dramatically reduces starting costs (yes, even now!). We have a great deal on colocation and bandwidth so with automation our overhead is low enough we can focus on personal support.
Starter and VPS plans starts with a 99.9% uptime guarantee with a 10% refund on monthly fee for each hour of downtime suffered in a given month. Enterprise packages start at 99.95% uptime and work towards 100% as we complement the stock cluster with additional compute support.
Unmanaged providers offer limited support. Proper management of your technology stack can cost hundreds per month. While we benefit by owning our own cloud, we are platform agnostic and will utilize a multi-cloud approach picking the best solution for the project and application at hand. Our hybrid multi-cloud DevSysSecOps approach can protect your project with a multi node multi provider resilient, fast, smart infrastructure that would survive half the continent being obliterated. If that sounds like a bit much we can also get you running on our cloud with a fully managed technology stack, copying your existing project from its current home. We are with you every step of the way with exactly the right software and setup. No worry, and no fuss, all technical levels supported.